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Classic Volkswagen camper van hire, holidays in Scotland

Terms & Conditions (Bay View Campers).

These terms and conditions outline what you the customer can expect from Bay View Campers and what we expect from you, the customer.
The hirer referred to below is the lead person identified in the rental agreement. The owner referred to below is Bay View Campers.

1. Hire Rates

The van rental prices quoted include:

  • Comprehensive vehicle insurance in the UK only (excluding Northern Ireland);
  • Roadside assistance and breakdown cover in the UK only (excluding Northern Ireland) see below for exceptions.
  • Unlimited mileage

2. Insurance

A standard excess charge of £500 is payable in the event of a claim for damage to either the vehicle or third party property. The hirer will also be liable for replacement or repair of windscreen and tyre damage (regardless of fault).

Fire Damage - The hire insurance does not cover the vehicle in the event of a fire caused by heating or cooking, all responsibility for fire damage caused by these activities is the sole responsibility of the hirer.

The insurance does not cover costs incurred in the event of cancellation due to breakdown or non availability of the hire vehicle. The hirer is advised to take out their own holiday insurance to cover such costs.

3. Collision Damage Waiver (CDW)

CDW at £20.00 per day will reduce the excess for any damage caused in a collision to either the vehicle or third party property to £0.

The hirer will however be fully liable for replacement or repair to windscreen or tyre damage (regardless of fault). This applies in respect of each claim, not rental. Collision Damage Waiver only covers the hirer for collisions, not for other damages or loss, including (but not limited to) theft, loss, vandalism and malicious damage.

4. Security Deposit

There is a refundable pound sterling security deposit of £500. This must be paid to cover the possibility of negligent damage to the vehicle or the fixtures and fittings therein or equipment included in the rental.

An amount equal to the amount of the Security Deposit will be returned to the Hirer provided that:

  • there is no damage to the Vehicle, its furnishings or equipment;
  • no cleaning costs (other than its normal cleaning costs) are incurred or will require to be incurred by the Owner;
  • the Vehicle is returned with a full tank of fuel;
  • the Vehicle is returned to our premises by the end of the hire period as agreed and stated on the hire form
  • in the event that the conditions set out above are not met, the Owner will deduct from the Security Deposit an amount equal to the actual or estimated cost to the Owner of returning the vehicle to the condition is was in when hired.
  • In addition the following charges will apply
    • If additional cleaning is required a charge of £40 will be deducted
    • A charge of £25 in addition to the cost of the fuel will be deducted if the vehicle is not returned with a full tank of fuel.
  • The return of the Security Deposit (less any deduction as provided for above) will be made within 14 days of the end of the Hire Period, using the same payment method as the Hirer used to pay the Security Deposit to the Owner

5. Driver Qualification

Please refer to Hirer Driver endorsement for full terms and conditions.

6. Travel in Europe & Northern Ireland

Not permitted.

7. Payment

A ‘non-refundable’ deposit of £150.00 is payable at the time of booking. This will confirm the booking. The balance of any rental payment is due 6 weeks before the start of the hire period. Any booking made less than 6 weeks before the start date must be paid in full.

8. Cancellation Charges

Holidays cancelled up to 4 weeks in advance will receive a full refund minus your deposit. Holidays cancelled between 2 and 4 weeks from the start of the holiday will receive a 50% refund minus the deposit and holidays cancelled with less than two weeks notice will not be entitled to any refund.

Your deposit is non refundable regardless of when you cancel.

9. Collection & Return

For week long hires you can collect the van between 10am and 3pm on Saturday and the van must be returned between 10am and 3pm on Friday. Weekend hires are from Friday to Monday. Midweek hires from Monday to Friday.

Please allow 1 hour for collection to complete the paperwork and for us to demonstrate the van.

10. Late returns

If you are late returning the van you may be delaying someone else’s holiday. You will also be driving uninsured and therefore illegally. If you are going to be late for any reason please let us know as soon as possible and there will be a charge of £100 for all late returns.

11. Leaving your own vehicle with us

We are happy for you to leave your vehicle with us at no charge. Your vehicle will be parked off road at our premises. We cannot keep your vehicle under cover and it is left at your own risk. Bay View Campers will not accept any liability for loss or damage to the vehicle or its contents however this may be caused.

12. Breakdowns / Breakages

  • Standard breakdown cover will be provided, details of which will be provided to the Hirer at the commencement of the hire period.
  • The Owner will reimburse the Hirer for minor repairs (such as windscreen wiper blades, bulbs etc), up to a total of £50, which may be required to the Vehicle during the Hire Period, subject to the production by the of valid receipts.
  • In the event of a breakdown that cannot be resolved by the appointed breakdown service at the roadside, resulting in the Vehicle being towed back to our premises and another vehicle not being available, the Owner will pay the Hirer a refund of a pro-rata portion of the total cost of the hire relating to the number of days of the rental period remaining, within 7 days, using the same payment method as the Hirer used to pay.
  • No refund or partial refund will be given in the event of any interior equipment (TV, DVD, stereo, fridge etc) failing to operate during the hire period.
  • If for any reason the Vehicle is not available at the time of the Hire (due to mechanical breakdown or for any other reason), we will offer the use of an alternative vehicle, where available. If no alternative vehicle is available, then the hire will be cancelled and we will refund all sums of money paid. If the alternative vehicle is rejected, the Hirer will not receive any refund. We cannot be held responsible for any other out of pocket expenses.

13. Variation of Terms

Bay View Campers reserves the right to vary these conditions of hire at any time. Including but not limited to :

  • Withdrawal of Hire, and full refund.
  • Offer of replacement vehicle in event of business needs.

Vintage VW Campers

What Will My VW Camper Van Come With?

  • Full set of cutlery, crockery and glasses for 4
  • Pots and pans and cooking utensils
  • Wash basin, washing up liquid, cloth and tea towel
  • Chopping board
  • Kettle
  • 2 burner hob
  • Fridge
  • Sink with electric water pump and waste water container
  • Fitted sheet for main bed (we recommend sleeping bags for the bunks or roof bed)
  • DVD player
  • CD, MP3 player (USB or 3.5mm jack connection)
  • Leisure Battery
  • 240v Mains hook up and single 240v socket
  • Spare gas cylinder
  • Fire extinguisher
  • Bin bags
  • Levelling chocks
  • 2 folding deckchairs
  • Torch
  • Van information pack
  • UK Road atlas

The Small Print : Terms & Conditions

Bay View Campers, Mintlaw, Aberdeenshire, Scotland